Our services for all aspects of your trade-fair or convention visit

We provide a full range of services on location, too. Here’s where you can find out more about our electronic visitor information system, what our Business Center offers, and what information our informationstand can provide you with.

talque App

After registering, you will automatically receive an invitation by email with access to the app.

Find all information about Europe's largest event for digital learning bundled in the app. Use the various options to plan your visit, browse the hall plan and get in touch with exhibitors and other visitors via matchmaking!

Simply download our talque app onto your smartphone to use the entire service:

  • Get an overview of the individual halls and the individual exhibitors in our interactive hall plan
  • Always find the current trade fair and convention programme. Put together your personal agenda from all the sessions today. Please use the "+" symbol in the agenda view or the "Commitments" button in the session view.
  • Find relevant matches among the other participants, speakers and companies based on your business expertise and directly propose a short meeting via video call.
  • Browse the exhibitor profiles and contact available exhibitors directly via video call or arrange an on-site appointment.

The app for LEARNTEC is available in the Google Play Store andApp Store.

LEARNTEC
Information booth

At the info point in the action hall you will find information on restaurants and hotels in the area as well as a preview of upcoming trade shows. At the info counters in front of the halls, you will receive personal assistance with any questions you may have about the current event.

Barrier-free trade fair

There is also a “toilet for everyone” at the trade fair. This toilet is specially conceived for use by people with multiple handicaps. It is additionally equipped with a lifter and an emergency-call mechanism. This toilet is open during the regular opening hours of the current event on the trade fair’s campus.

WiFi/Internet

Free WLAN access

As a registered LEARNTEC App user, wireless Internet access is available for you free of charge throughout the entire campus during the trade fair.

Free WLAN on the trade fair’s campus

You will need a WLAN-capable device of your own with a Web browser function.

Please note the following details:

  • To use the free WLAN, you need a WLAN-capable device with the globally common WLAN Standard IEEE 802.11 n/ac..

  • When there are large numbers of simultaneous users, reception is not guaranteed at every location on the campus.

  • The bandwidth per device is maximally 2 Mbit/sec. However, depending on the momentary traffic in the hall, the bandwidth may be less than this maximum.

Premium Wi-FI

If you need higher bandwidth, we recommend that you order our premium Wi-Fi for the highest online demands (without bandwidth restriction). A fee will be charged for this service. You may purchase it either online or in the Business Centre at Entrance West.

How do I connect to the WLAN?

EC automats

Karlsruhe Trade Fair makes available for its visitors an EC automat directly on the fair’s campus. The automat is located in the Events Hall at the main entrance.

This automat dispenses cash without a fee for customers with accounts at Volksbank. This is also true for customers of savings banks in the city of Karlsruhe-Ettlingen, but not for customers of savings banks outside this district or customers of other banks.

Cloakroom and lockers

On the exhibition grounds, there is a charge of 2 euros for the use of the checkroom service for items of clothing, and 3 euros for items of luggage. Lockers are available in the basement using a 1 euro deposit coin,

In the visitor circulation first entrance dm-arena are digital lockers, Live-Locker. These can be reserved in advance via https://live-locker.com

Charging station for electric vehicles

Visitors to Karlsruhe Trade Fair Centre can use the charging stations for electric vehicles in car park P1 for free. A type 2 plug is required. Please note: Vehicular entrance to P1 is subject to a fee. Reservations are not possible.

Mobile charging station

The Karlsruhe Trade Fair Centre has a mobile charging station which is available for free use in the Business Center for our customers.

The charging station is lockable, suitable for all common smartphones and offers for up to six devices a charging option. Each loading chamber is equipped as follows:

  • 1 x Micro USB B and USB C charging cable
  • 1 x certified iPhone charging cable
  • 1 x lock with key

You can find all lost and found items at the lost and found office of the city of Rheinstetten or the city of Karlsruhe.

Lost and dropped off items are collected by our control room.

Phone: +49 721 3720 5222

If you do not find what you are looking for, please contact the Lost and found office of the city of Rheinstetten, Phone: + 49 7242 9514 350.

Or to the

Lost and Found Office of the City of Karlsruhe, Phone: + 49 721 133 3310.