Our services for all aspects of your trade-fair or convention visit
We provide a full range of services on location, too. Here’s where you can find out more about our electronic visitor information system, what our Business Center offers, and what information our informationstand can provide you with.
Digital event platform and app
With our digital event platform talque, visitors have the opportunity to view the program, exhibitors and products before LEARNTEC and create a personal agenda in the app. In addition, personal meetings and discussions can be arranged on site.
Anyone with a valid LEARNTEC ticket can register for the LEARNTEC app.
Information for visitors
At the info point in the action hall you will find information on restaurants and hotels in the area as well as a preview of upcoming trade shows. At the info counters in front of the halls, you will receive personal assistance with any questions you may have about the current event.
There is also a “toilet for everyone” at the trade fair. This toilet is specially conceived for use by people with multiple handicaps. It is additionally equipped with a lifter and an emergency-call mechanism. This toilet is open during the regular opening hours of the current event on the trade fair’s campus.
Wheelchairs:
- Free service for your visit to the fair. Please contact the colleagues of the DRK on site on the relevant day of your visit by calling 0721 3720 5230.
- A wheelchair (without electric drive) will be brought to you for the duration of your visit to the fair (subject to availability). Please choose the main entrance of the fair for this purpose.
Free WLAN access
As a registered LEARNTEC App user, wireless Internet access is available for you free of charge throughout the entire campus during the trade fair.
Free WLAN on the trade fair’s campus
You will need a WLAN-capable device of your own with a Web browser function.
Please note the following details:
- To use the free WLAN, you need a WLAN-capable device with the globally common WLAN Standard IEEE 802.11 n/ac..
- When there are large numbers of simultaneous users, reception is not guaranteed at every location on the campus.
- The bandwidth per device is maximally 8 Mbit/sec. However, depending on the momentary traffic in the hall, the bandwidth may be less than this maximum.
Premium Wi-FI
If you need higher bandwidth, we recommend that you order our premium Wi-Fi for the highest online demands (without bandwidth restriction). A fee will be charged for this service. You may purchase it either online or in the Business Centre at Entrance West.
Karlsruhe Trade Fair makes available for its visitors an EC automat directly on the fair’s campus. The automat is located in the Events Hall at the main entrance.
This automat dispenses cash without a fee for customers with accounts at Volksbank. This is also true for customers of savings banks in the city of Karlsruhe-Ettlingen, but not for customers of savings banks outside this district or customers of other banks.
On the exhibition grounds, there is a charge of 2 euros for the use of the checkroom service for items of clothing, and 3 euros for items of luggage. Lockers are available in the basement using a 1 euro deposit coin.
You will find digital lockers in the entrance area (main entrance) on the left-hand side.
12 of 24 LiveLockers are equipped with the possibility to charge batteries of mobile devices. After opening the LiveLocker, you will find
- a 220V/16A socket to connect your own power supply units, e.g. for charging laptops or bicycle batteries, and,
- a USB type A and a USB type C socket with a combined output of 18W.
You can reserve them in advance for your stay at live-locker.com
There is a charge of 5 euros per day for their use.
Four charging stations for electric vehicles (type 2 plugs up to 22 kW) are available to visitors to Karlsruhe Trade Fair Centre in car park P1; charging costs €6. Please note: There is a charge for access to car park P1. The charging stations cannot be reserved.
Lost and dropped off items are collected by our control room.
Phone: +49 721 3720 5222
If you do not find what you are looking for, please contact the Lost and found office of the city of Rheinstetten, Phone: + 49 7242 9514 350.
Or to the
Lost and Found Office of the City of Karlsruhe, Phone: + 49 721 133 3310.